Terms & Conditions
Terms of Use
This website is owned and operated by Tuchuzy (ABN 22 081 997 444). Use of this website is subject to these Terms of Use. These Terms of Use do not apply to online transactions made on the Tuchuzy website. Tuchuzy is not liable to you or any other for any loss in connection with the use of this website or a linked website. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers. Please read the full Terms of Use. Please note: Tuchuzy reserves the right to amend the Terms of Use at any time. However, since you are bound by these Terms of Use, you should periodically refer to them.
General Disclaimer
We are not liable to you or anyone else for any Loss in connection with use of this website or a linked website. This general disclaimer is not restricted or modified by any of the following specific warnings or disclaimers.
Specific Warnings & Disclaimers
The Competition and Consumer Act 2010 and similar State and Territory legislation in Australia may confer rights, guarantees and remedies on you in relation to the provision by us of goods or services on the website, which cannot be excluded, restricted or modified. We do not exclude these rights but do exclude all other conditions and warranties implied by custom, law or statute. We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from this website is free of viruses or anything else (such as worms or trojan horses) that may interfere with or damage the operations of your computer systems. We do not warrant that your access to the website will be uninterrupted or error free or that any defects will be corrected. We may, from time to time, change or add to this website (including these Terms of Use) or the information, products and services without notice. However, we do not undertake to keep this website updated. We are not liable to you or anyone else if errors occur in the information on this website or if that information is not up-to-date.
Under no circumstances (including but not limited to any act or omission on the part of Tuchuzy) will Tuchuzy be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the website. To the fullest extent permitted by law, Tuchuzy' liability for breach of any Consumer Guarantee, which cannot be excluded, is limited at the option of Tuchuzy to the following:
- in the case of services supplied or offered by Tuchuzy, which are not of a kind ordinarily acquired for personal, domestic or household use or consumption (a) the supply of the services again; or (b) the payment of the cost of having services supplied again; and
- in the case of goods supplied or offered by Tuchuzy, which are not of a kind ordinarily acquired for personal, domestic or household use or consumption (a) the replacement of the goods or the supply of equivalent goods; (b) the repair of such goods; (c) the payment of the cost of the replacing the goods or of acquiring equivalent goods; or (d) the payment of the cost of having the goods repaired.
In these Terms of Use, certain words (particularly capitalised ones) may have special meanings. If they do these special meanings are set out in the "General" section.
The Terms of Use are effective until terminated by Tuchuzy and Tuchuzy may terminate this agreement and your access to the website at any time without notice. In the event of termination you are no longer authorised to access the website, but all restrictions imposed on you and all disclaimers and limitations of liability set out in the Terms of Use will survive.
Payment
Payment can be made by Visa, MasterCard, Paypal and any other methods which may be clearly advertised on the Site from time to time. Payment will be debited and cleared from your account upon dispatch of your order by Tuchuzy. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Tuchuzy, we will not be liable for any delay or non-delivery.
We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Eway, a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered Tuchuzy user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.
Copyright
This website is our copyright property. You are provided with access to it only for your personal and non-commercial use. Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 or any other applicable legislation throughout the world, you may not, in any form or by any means: adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services obtained from any part of this website without our written permission.
Trade Marks
These trade marks and other Tuchuzy products and services referred to in this website are trade marks of Tuchuzy. Other product and company names mentioned in this website may be the trade marks of other people or entities. Nothing contained in the website should be construed as granting any licence or right of use of any trade mark or part of any trade mark displayed on the website without the express written permission of Tuchuzy or third party owner.
Linked Websites
This website may contain links to linked websites. Those links are provided for convenience only any may not remain current or be maintained. Links to those websites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of the sites, or of any information, products or services referred to on those other sites unless specifically stated. Unless otherwise stated the linked websites are not under the control of Tuchuzy and Tuchuzy is not responsible for the contents of any linked website. You link to any such website at your own risk. Tuchuzy may use this information to build up a consumer profile about you, which may allow it to tailor offers or marketing material which may be of interest to you.
As with all of your personal information Tuchuzy will not provide this to third parties without your consent, except where:
- such disclosure is permitted under the Privacy Act 1988;
- Tuchuzy is required by law to disclose information to third parties; or
- Tuchuzy has outsourced some internal functions to third parties, for example data warehousing companies, mail houses or contractors that carry out administrative functions on their behalf.
Other Ways We Track Site Activity
Another way we track site activity is by using transparent electronic images called "clear GIFs," "Web bugs," or "Web beacons" on tuchuzy.com.au Web pages. These images count the number of users who visit that page from specific banner ads outside tuchuzy.com.au or through e-mail links. A similar image, sometimes called a "Spotlight Tag," is used on tuchuzy.com.au Web pages where transactions take place. The Tag collects numeric information, such as the dollar amount of an online purchase, to help us understand usage of the site. We do not use any of these electronic images to collect personally identifiable information.
General
In this website:
"Consumer Guarantee" means any guarantee (other than a guarantee under section 51, 52 or 53) applicable under the Australian Consumer Law (in Division 1, Part 3-2 of Schedule 2 to the Competition and Consumer Act 2010 (Cth) and any equivalent State or Territory Fair Trading legislation) to goods and services acquired by consumers.
"linked websites" means websites of persons or entities other than Tuchuzy which are hyperlinked from this website.
"personal information" means any information from which your identity is apparent or can be reasonably be ascertained.
"website" means the whole or any part of the web pages located at www.tuchuzy.com.au (including the lay-out of this website, individual elements of the website design, underlying code elements of this website, or text, sounds, graphics, animated elements or any other content of this website.)
"We" and "us" refer to Tuchuzy and "our" has the same meaning.
These Terms of Use are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts which may hear appeals from those courts. Nothing contained in these Terms of Use derogates from Tuchuzy right to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by Tuchuzy with respect to that use.
The Tuchuzy Price Promise
We get it, you like to shop and so do we. You want the best value on your favourites items, we want that too. Which is why we’re committed to offering competitive pricing. Should you find a lower price for the same product elsewhere, we’ll happily match it, provided that:
- The product in question is identical
- The product is in stock in-store or online
- The product is in stock in-store or online in Australia
The Tuchuzy price promise does not extend to auctions, fire or liquidation sales, rack, clearance of warehouse outlets. Price matching is limited to stores in Australia.
To price match a product, please email us at customerservice@tuchuzy.com
Delivery & Return Information
Please check the Terms & Conditions for Delivery & Return Information here.
Promotions
Tuchuzy X Cie Cie Competition:
The competition is open to individuals aged 18 years and above. Participants must have a valid Instagram account. To enter, participants must like this post, follow @tuchuzystore, @ciecieandco, tag your friends in the comments (each tag equals one entry). The competition begins on the 7th of November and ends on the 11th of November, midnight AEST. The winner will be selected randomly from eligible entries. The winner will be announced on the 12th of November. The winner will be announced on our Instagram stories and contacted via direct message. The winner will receive $299 Cie Cie Robe Set & a $300 Tuchuzy Gift Voucher. By entering the competition, participants agree to allow the use of their Instagram handle and content for promotional purposes. The selected winner may be required to provide additional information for verification purposes. Failure to provide requested information within a specified timeframe may result in disqualification. Entries that do not comply with the terms and conditions will be disqualified. Personal information provided by participants will only be used for the purpose of the competition and will not be shared with third parties. The organisers reserve the right to modify or terminate the competition at any time. This competition is in no way sponsored, endorsed, or administered by, or associated with Instagram. The organizers are not responsible for lost, late, or misdirected entries or for any technical malfunctions that may occur. This competition is governed by the laws of Australia. By entering the competition, participants agree to comply with these terms and conditions. Any breach of these terms may result in disqualification. This competition is open worldwide.
Black Friday 30% Off Storewide* Sale commences 28th November ends 29th November unless sold out prior. Stock is strictly limited. Exchanges and refunds on sale items not permitted. Refunds not permitted on Storewide promotional offer. Code must be applied at checkout. Only one discount can be used. New orders only. Excludes gift vouchers, Anine Bing, Blanca & Peony. Cannot be used with any other offer. Other exclusions may apply.
Black Friday Take a Further 50% Off*Sale Items Sale commences 27th November ends 29th November unless sold out prior. Stock is strictly limited. Exchanges, credit notes & refunds on sale items not permitted. Code must be applied at checkout. Only one discount can be used. New orders only. Excludes Anine Bing. Cannot be used with any other offer. Other exclusions may apply.
Black Friday 25% Off Storewide* Sale commences 25th November ends 1st December unless sold out prior. Stock is strictly limited. Exchanges and refunds on sale items not permitted. Refunds not permitted on Storewide promotional offer. Code must be applied at checkout. Only one discount can be used. New orders only. Excludes gift vouchers, Anine Bing, Blanca & Peony. Cannot be used with any other offer. Other exclusions may apply.
Spend & Save Storewide* Sale commences 18th November ends 21st November unless sold out prior. Stock is strictly limited. Exchanges and refunds on sale items not permitted. Refunds not permitted on spend & save promotional offer. Code must be applied at checkout. Only one discount can be used. New orders only. Excludes gift vouchers, Anine Bing. Cannot be used with any other offer. Other exclusions may apply.
Singles Day Save 25% Off When You Spend $200 & Over Storewide* Commences 5th November ends 10th November unless sold out prior. Stock is strictly limited. Exchanges, refunds and credit notes on sale items not permitted. Sale stock is final. Only one discount can be used. New orders only. Excludes gift vouchers & Anine Bing. Discount code must be applied at checkout. Exclusions may apply.
Sale: Prices discounted as marked (red ticket items). Cannot be applied to orders in retrospect. Stock strictly limited. No refunds or exchanges or credit notes are able to be made on discounted sale items. Sale stock is final. No further discounts apply.